Shipping & Handling
At Belmont Threads, we strive to ensure that your orders are processed and delivered as quickly and efficiently as possible. Please review our shipping policy below for important information regarding processing times, shipping methods, and associated costs.
Processing Time
Since all Belmont Threads products are made to order through our print-on-demand partner, Printify, please allow 3-7 business days for order processing and production. Processing times may vary slightly depending on product availability, seasonal demand, and the printing partner's production capacity. Once your order is produced, it will be packaged and shipped directly to you.
Shipping Time
Shipping times vary based on the location of the printing partner fulfilling your order and your destination. Below are general estimates for shipping times once your order has been processed and dispatched:
Domestic Shipping (Within the United States):
Standard Shipping: 3-7 business days
Expedited Shipping: 1-3 business days (if available)
International Shipping:
Standard Shipping: 7-21 business days
Expedited Shipping: 5-10 business days (if available)
Please note that shipping times are estimates and can be affected by factors such as postal delays, holidays, and customs clearance.
Shipping Costs
Shipping costs are determined based on the product, shipping method, and delivery location. These costs will be calculated at checkout. We offer:
Flat-rate Shipping: Standard shipping rates are calculated based on the order total and destination.
Free Shipping: On select promotions or for orders over a specified amount (if applicable).
You will see the final shipping cost before completing your purchase.
International Shipping
We ship to most countries worldwide. However, please be aware that:
Customs and Import Fees: International orders may be subject to additional customs fees, import duties, or taxes once the shipment reaches your country. These fees are not included in our prices or shipping costs, and customers are responsible for any additional charges.
Delays in Customs: International shipments may experience delays due to customs processing in your country. Unfortunately, we have no control over this, and it is not factored into the estimated shipping times.
Please check with your local customs office for further information regarding customs charges and policies.
Multiple Shipping Partners
Since we use Printify to fulfill our orders, please be aware that your items may be shipped from different locations or printing partners. This means you may receive separate packages for items within the same order. Each package will have its own tracking number, and shipping times may vary slightly.
Delays and Issues:
While we aim for timely deliveries, there are factors beyond our control (e.g., shipping carrier delays, weather disruptions, customs delays) that may affect the delivery schedule. If you experience any issues with your delivery, please contact us at [insert contact email], and we’ll work with you to resolve the issue.
Lost or Damaged Items:
In the unlikely event that your order is lost or damaged during shipping, please reach out to us within 7 days of the delivery date with your order number and photos of any damage (if applicable). We will work with Printify and our shipping carriers to resolve the issue as quickly as possible, which may include replacing or refunding the affected items.
Questions?
If you have any questions about our shipping policy, feel free to contact us through the contact form on the website. We're happy to assist with any concerns or inquiries you may have.