At Belmont Threads, we strive to ensure that your orders are processed and delivered as quickly and efficiently as possible. Please review our shipping policy below for important information regarding processing times, shipping methods, and associated costs.

Processing Time

Since all Belmont Threads products are made to order through our print-on-demand partner, Printify, please allow 3-7 business days for order processing and production. Processing times may vary slightly depending on product availability, seasonal demand, and the printing partner's production capacity. Once your order is produced, it will be packaged and shipped directly to you.

Shipping Time

Shipping times vary based on the location of the printing partner fulfilling your order and your destination. Below are general estimates for shipping times once your order has been processed and dispatched:

• Domestic Shipping (Within the United States):

  • Standard Shipping: 3-7 business days

  • Expedited Shipping: 1-3 business days (if available)

• International Shipping:

  • Standard Shipping: 7-21 business days

  • Expedited Shipping: 5-10 business days (if available)

Please note that shipping times are estimates and can be affected by factors such as postal delays, holidays, and customs clearance.

Shipping Costs

Shipping costs are determined based on the product, shipping method, and delivery location. These costs will be calculated at checkout. We offer:

• Flat-rate Shipping: Standard shipping rates are calculated based on the order total and destination.

• Free Shipping: On select promotions or for orders over a specified amount (if applicable).

You will see the final shipping cost before completing your purchase.

International Shipping

We ship to most countries worldwide. However, please be aware that:

• Customs and Import Fees: International orders may be subject to additional customs fees, import duties, or taxes once the shipment reaches your country. These fees are not included in our prices or shipping costs, and customers are responsible for any additional charges.

• Delays in Customs: International shipments may experience delays due to customs processing in your country. Unfortunately, we have no control over this, and it is not factored into the estimated shipping times.

Please check with your local customs office for further information regarding customs charges and policies.

Multiple Shipping Partners

Since we use Printify to fulfill our orders, please be aware that your items may be shipped from different locations or printing partners. This means you may receive separate packages for items within the same order. Each package will have its own tracking number, and shipping times may vary slightly.

Order Tracking

Once your order has shipped, you will receive an email with your tracking information. This will allow you to monitor the status of your package as it makes its way to you. Please note that tracking may take up to 48 hours to update.

Delays and Issues

While we aim for timely deliveries, there are factors beyond our control (e.g., shipping carrier delays, weather disruptions, customs delays) that may affect the delivery schedule. If you experience any issues with your delivery, please contact us at [insert contact email], and we’ll work with you to resolve the issue.

Lost or Damaged Items

In the unlikely event that your order is lost or damaged during shipping, please reach out to us within 7 days of the delivery date with your order number and photos of any damage (if applicable). We will work with Printify and our shipping carriers to resolve the issue as quickly as possible, which may include replacing or refunding the affected items.

Questions?

If you have any questions about our shipping policy, feel free to contact us through the contact form on our website. We're happy to assist with any concerns or inquiries you may have.

At Belmont Threads, we take great pride in offering quality products through our print-on-demand partners. Due to the nature of our business, most of our products are made specifically for each customer, which limits our ability to accept returns. Please read our policy carefully to understand the conditions under which returns, refunds, or exchanges may be offered.

Eligibility for Returns

We do not accept returns or exchanges on custom-made items, except in cases where:

• The item arrives damaged or defective: If your product arrives with visible damage or defects, we will gladly offer a replacement or refund.

• The wrong item was received: If we have made an error and shipped an incorrect item, we will rectify the issue by sending the correct item or offering a refund.

To initiate a return or request a refund for damaged, defective, or incorrect items, please contact us at [insert contact email] within 7 days of receiving your order. Be sure to include your order number, a detailed description of the issue, and photos of the damage or defect (if applicable).

Timeframe for Returns

Customers must notify us of any issues (e.g., damaged or incorrect items) within 7 days of receiving their order to be eligible for a return or refund. Requests made after this timeframe will not be considered.

Non-Returnable Items

The following items are not eligible for returns or refunds:

• Customized or Personalized Products: All custom-made items, including clothing, accessories, and home goods, are produced specifically for you and cannot be returned unless there is a quality issue (damage, defects, or incorrect item).

• Sale Items: Any products purchased during sale promotions or at discounted rates are considered final sale and are non-returnable.

Refund Process

Once your return request is approved for a damaged, defective, or incorrect item, we will provide instructions for returning the product, if necessary. All returns must be sent to:

Attn. Mari Mifflin
Saige Creative LLC
65 Bowen Drive
Belmont, NC 28012

Refunds will be processed once we receive and inspect the returned item, if applicable. Refunds will be issued to the original payment method used at checkout. Please note that processing times for refunds may vary depending on your bank or payment provider, but they typically take 5-10 business days.

Return Shipping Costs

• If the return is due to an error on our part (e.g., damaged, defective, or incorrect item), we will cover the cost of return shipping.

• If you are returning an item for any reason not covered by our return policy, you will be responsible for the cost of return shipping.

Exchanges

We do not accept exchanges for customized or personalized products unless the item is damaged, defective, or incorrect. In such cases, we will provide a replacement of the same item.

Cancellations

Orders may only be canceled within 24 hours of being placed. After this period, we cannot guarantee that the order can be canceled, as it may have already begun production. Once an item enters production, cancellations are no longer possible.

Need Assistance?

If you have any questions about our Refunds and Returns Policy or need to report an issue with your order, please contact us through the form on our website. We’re here to help!

At Belmont Threads, all of our products are custom-made just for you. Because of this, it’s important to understand the time-sensitive nature of cancellations. Please review the following guidelines on how to cancel your order.

Timing

• Orders can only be canceled within 24 hours of being placed. After 24 hours, your order will likely have entered production, and we will no longer be able to cancel or modify it.

• If you wish to cancel your order, please contact us at [insert contact email] as soon as possible. Include your order number in the request to help us process your cancellation promptly.

Non-Cancellable Items

• Custom and Personalized Products: Once a product enters production, it is considered custom-made and can no longer be canceled or refunded. This includes all items in our store since each product is printed or produced on demand.

• Please note that even if you request a cancellation within 24 hours, there may be rare instances where the production process has already started, especially during peak times. In such cases, cancellations may not be possible.

Refunds for Canceled Orders

If your order is successfully canceled within the allowed 24-hour window, we will process a full refund to your original payment method. Please allow 5-10 business days for the refund to appear in your account, depending on your payment provider.

Need Assistance?

If you have any questions about canceling your order, please contact us at [insert contact email]. We’re here to help and will do our best to accommodate your request within the 24-hour timeframe.

At Belmont Threads, we aim to make the checkout process simple, secure, and convenient for our customers. Please review the details of our payment policy below.

Accepted Payment Methods

We accept the following payment methods for all orders placed through our website:

• All major credit cards (Visa, MasterCard, American Express, Discover)

• Apple Pay

• [Any other methods if applicable]

Unfortunately, we do not accept PayPal or payments by check or money order at this time.

Currency

All transactions on belmontthreads.com are processed in U.S. Dollars (USD). If you are making a purchase from outside the United States, your bank or card provider may apply a currency conversion fee. Please check with your payment provider for further details.

Payment Processing

• Secure Payments: All payments are processed securely through our Squarespace platform, which utilizes industry-standard encryption to ensure the safety of your information. We do not store or retain your payment information after your transaction is completed.

• Payment Timing: You will be charged at the time of order confirmation. Once your payment is processed, you will receive an email confirmation with your order details.

Need Assistance?

If you experience any issues with payment or have questions regarding your transaction, please contact us through the contact form on our website. We are happy to assist you with any concerns.

The Privacy Policy for www.belmontthreads.com is available to view at this link, click here.

Welcome to belmontthreads.com. By accessing or making a purchase on this website, you agree to be bound by the following terms and conditions. These terms govern your use of our website, the purchase of our products, and your relationship with Belmont Threads. Please read them carefully.

1. Product Information

Belmont Threads aims to provide accurate descriptions and images of all products available for purchase. However, please note:

• Product Variations: Due to the print-on-demand nature of our products, slight variations in color, design, and texture may occur between what is displayed on the website and the actual product received. Such variations are not considered defects.

• Sizing: Clothing sizes are listed based on standard measurements; however, exact fit may vary slightly depending on the production process. We recommend reviewing the size guide before making your purchase.

2. Pricing

• Price Changes: All prices on our website are subject to change without notice. We reserve the right to modify prices at any time, but such changes will not affect any orders that have already been placed and confirmed.

• Taxes: Sales tax may be applied to your order depending on your shipping address and applicable tax laws.

3. Intellectual Property

All designs, logos, graphics, product images, and content on belmontthreads.com are the property of Saige Creative LLC and Belmont Threads. These materials are protected by copyright, trademark, and intellectual property laws. You may not reproduce, distribute, or use any of our designs or content for commercial purposes without express written permission from us.

4. Order Acceptance and Payment

• Once you place an order on our website, you will receive an email confirming receipt of your order. This email does not signify acceptance of your order. Belmont Threads reserves the right to accept or decline your order for any reason.

• Payment will be processed at the time of order confirmation, and your order will not be produced until payment has been received.

5. Limitation of Liability

By using our website and purchasing products from Belmont Threads, you agree to the following limitations on our liability:

• Product Use: Belmont Threads is not liable for any damage or injury resulting from the improper use of our products. Please follow all care and safety guidelines included with your purchase.

• Website Errors: While we strive to ensure the accuracy of our website, Belmont Threads does not guarantee that the website will be error-free or uninterrupted. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

• Limited Warranty: Belmont Threads offers no warranty, express or implied, regarding the quality, performance, or durability of our products, except in cases of defective or damaged items, as outlined in our Refunds and Returns Policy.

6. Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of the state of North Carolina, without regard to its conflict of law provisions. Any disputes arising from the use of this website or the purchase of products shall be resolved in the appropriate courts of North Carolina.

7. Changes to Terms and Conditions

Belmont Threads reserves the right to update or modify these terms and conditions at any time without prior notice. Any changes will take effect immediately upon being posted on the website. It is your responsibility to review these terms periodically.

8. Contact Information

If you have any questions about these Terms and Conditions or any other aspect of your order, please contact us at:

Email: saigeclt@gmail.com
Website: www.belmontthreads.com

Belmont Threads values and protects the creativity and originality of our brand and products. Our designs, logos, and content are the result of hard work, and we are committed to ensuring that our intellectual property rights are respected. Please review the following guidelines regarding the protection of our intellectual property.

1. Copyrights and Trademarks

All content on belmontthreads.com, including but not limited to:

• Product designs

• Logos

• Graphics

• Website content (text, images, etc.)

is the intellectual property of Saige Creative LLC, operating as Belmont Threads, and is protected by copyright, trademark, and other applicable intellectual property laws.

You may not copy, reproduce, distribute, display, perform, or otherwise use any of the intellectual property on this website without the express written permission of Belmont Threads. Unauthorized use of our designs, logos, or content for commercial purposes is strictly prohibited.

2. Infringement Reporting

At Belmont Threads, we take intellectual property rights very seriously. If you believe that any of our content or designs have been copied, misused, or infringed upon, please report it immediately by contacting us at:

Email: [insert contact email]
Subject Line: Intellectual Property Infringement

Please include the following information in your email:

• Your name and contact information

• A detailed description of the suspected infringement

• The URL or location of the content in question, if applicable

• Any supporting documentation or evidence

Once we receive your report, we will investigate the matter and take appropriate action, which may include legal remedies if necessary.

3. Enforcement

Belmont Threads reserves the right to take legal action against any individual or entity that violates our intellectual property rights. We are committed to protecting our brand and ensuring that our creative work is not used without authorization.

Contact Us

If you have any questions about this policy or wish to seek permission for the use of any of our intellectual property, please contact us through the contact form on our website.